Support

Support for SingularityPRO, SingularityCE as well as all other Sylabs Products

SingularityPRO

If you are a customer of Sylabs, you can email us at support@sylabs.io to describe the problem you encountered in detail.

If you are not yet a customer, but wish to obtain support, please let us know! Contact our sales team at sales@sylabs.io, or visit our Singularity Page.

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Open Source Users

At Sylabs, we are firm believers of the open source development and support model. You can receive best effort based support by joining our user communities.

If you identified an unexpected behavior which does not compromise the security of the software, please submit an issue on GitHub. Our development team will assign a priority to your report and we will release an update including the fix as soon as possible.

If you think that the bug you identified may have security implications, do not post it publicly! See our security policy page.

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